aha Gateway Hotel Umhlanga | Hotel in Durban

| 8.6 (5165 Reviews) |  3 Bathrooms  6 Guests
Umhlanga Ridge Hotel | aha Gateway Hotel Umhlanga

Hotel in Umhlanga Ridge, Durban

A rooftop pool is behind aha Gateway Hotel - Umhlanga's characteristic green ‘screen’ surrounding the front the building. This eco-friendly hotel is attached to the Gateway Theater of Shopping. The air-conditioned rooms are equipped with a bathroom, shower and hairdryer. Cable TV is provided for in-room entertainment. Hot drinks can be prepared in the tea/coffee maker. The Fig Tree Cafe features a minimalistic décor and serves a variety of continental cuisine. Room service is also provided until 22:00 every day. A full English breakfast is offered. Guests are requested to communicate any dietary requirements 48 hours prior to arrival. The hotel has 5 well-appointed conference venues, all fully equipped. There is free WiFi and a laptop safe zone. The aha Gateway Hotel - Umhlanga is about a 6-minute drive to Mount Edgecombe and 20 minutes from King Shaka International Airport.

aha Gateway Hotel Umhlanga is located in Durban.

This 144 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Restaurant, Internet, and several others. This is a 3 star rated property and has over 5165 reviews with the average score of 8.6 . Coming to Durban and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 144 Bedrooms Hotel if you want to learn more about this place in Durban. These details are authentic, as they are provided by our partner, booking.com.

This aha Gateway Hotel Umhlanga in Durban is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “aha Gateway Hotel Umhlanga”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Wine/Champagne
  • Kid-friendly buffet
  • Special diet meals (on request)
  • Bar
  • Fruit
  • Kids' meals
  • Breakfast in the room
Parking
  • Private Parking
  • Accessible parking
  • Parking
  • Parking garage
  • Parking on site
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
General
  • Air conditioning
  • Safe
  • Elevator
  • Non-smoking rooms
  • Designated smoking area
  • Wifi in all areas
  • Facilities for disabled guests
Guest Services
  • Packed lunches
  • 24-hour front desk
  • Meeting/Banquet facilities
  • Dry cleaning
  • Shared lounge/TV area
  • Airport shuttle
  • Ironing service
  • Daily housekeeping
  • Airport shuttle (additional charge)
  • Concierge
  • Room service
  • Laundry
  • Baggage storage
  • Fax/Photocopying
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Terrace
  • Outdoor pool (year-round)
  • Sun deck
  • Outdoor pool
  • Outdoor furniture
Security/Safety
  • CCTV outside property
  • Security alarm
  • CCTV in common areas
  • Fire extinguishers
  • 24-hour security
  • Key card access
  • Smoke alarms
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • First aid kits available
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Thermometers for guests provided by property
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Rooftop pool
  • Swimming pool
  • Fenced pool
  • Beach chairs/Loungers
  • Kids' pool
  • Beach umbrellas
Transportation/Shuttle
  • Public transit tickets
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Please note aha gateway hotel - umhlanga is located close to a music venue and increased noise levels may be experienced during your stay, please note that this is a non-kosher property.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, please note that the full amount of the reservation is due before arrival. will send a confirmation with detailed payment information. after full payment is taken, the property's details, including the address and where to pick up the keys, will be sent to you by email, this property does not accommodate bachelor(ette) or similar parties, this property is located in a busy area so guests might experience some noise, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions.

Reviews

Value for money:
8.57
Location:
9.05
Staff:
8.97
Facilities:
8.49
Comfort:
8.81
Cleanliness:
8.88
Amanda
Oct 3, 2025 07:00:00 AM
Review Score:   9
South Africa
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Room was gorgeous, loved the bathtub.
Negative: Finding the parking is a bit of a mission if youre not familiar with the area. I wish they would add clear directions in the confirmation message after booking
See All Reviews

Room Arrangement

Room Info Facilities
Superior Room
Room Type: Double
Room Size: 40 m2
1 Queen bed(s) Bed

Bathroom

Bathtub or shower, Private bathroom, Toilet paper, Shampoo, Free toiletries, Hairdryer, Shower cap, Walk-in shower, Conditioner, Shower, Toilet, Body soap, Bathtub, Towels

General

Laptop safe, Key access, Air conditioning, Smoke Alarm, Interconnecting room(s) available, Safe, Key card access, Hardwood or parquet floors

Media & Technology

TV, Telephone, Flat-screen TV

Kitchen

Refrigerator, Electric kettle

Living Area

Sitting area, Desk

View

View, City view

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Non-feather pillow, Socket near the bed, Clothes rack, Adapter, Feather pillow

Pool and Spa

Pool towels, Rooftop pool

Food & Drink

Chocolate/Cookies, Bottle of water
Standard Room
Room Type: Twin/Double
Room Size: 28 m2
1 Queen bed(s) Bed

Bathroom

Private bathroom, Toilet paper, Shampoo, Free toiletries, Hairdryer, Shower cap, Walk-in shower, Conditioner, Shower, Toilet, Body soap, Towels

General

Laptop safe, Key access, Smoke Alarm, Carpeted, Air conditioning, Safe, Key card access

Media & Technology

TV, Telephone, Flat-screen TV

Kitchen

Refrigerator, Electric kettle

Living Area

Sitting area, Desk

View

View, City view

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Non-feather pillow, Socket near the bed, Clothes rack, Adapter, Feather pillow

Pool and Spa

Pool towels, Rooftop pool

Food & Drink

Chocolate/Cookies, Bottle of water
Junior Suite
Room Type: Suite
Room Size: 44 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Bathroom

Bathtub or shower, Private bathroom, Toilet paper, Shampoo, Free toiletries, Hairdryer, Shower cap, Walk-in shower, Conditioner, Shower, Toilet, Body soap, Bathtub, Towels

General

Laptop safe, Key access, Smoke Alarm, Carpeted, Air conditioning, Safe, Key card access

Media & Technology

TV, Telephone, Flat-screen TV

Kitchen

Refrigerator, Electric kettle

Living Area

Sitting area, Desk

View

View, City view

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Non-feather pillow, Socket near the bed, Clothes rack, Adapter, Feather pillow

Pool and Spa

Pool towels, Rooftop pool

Food & Drink

Chocolate/Cookies, Bottle of water
Check Hotel Availability
Nightly rates from:
USD US $116
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