Is this Heldervue hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Heldervue hotel have a swimming pool?

Yes, this Heldervue hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Heldervue hotel?

Best-rates for the Heldervue hotel starts from $190 per night with includes Internet, Business Services, Restaurant, Toiletries, Child Friendly, Entertainment, Laundry, Air Conditioner, Security/Safety, Bedding/Linens, Bar, Spa, Guest Services, Parking, TV, Balcony/Terrace, Transportation/Shuttle, Kitchen, Pool, View, Ocean View, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Heldervue hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Heldervue hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Heldervue hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Heldervue hotel?

Based on the information reported by the owner or manager, the Heldervue hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Heldervue hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Heldervue hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Lord Charles Hotel, Somerset West, a Tribute Portfolio Hotel | Hotel in Cape Town

| 8.6 (46 Reviews) | 1 Bathroom

Heldervue Hotel | Lord Charles Hotel, Somerset West, a Tribute Portfolio Hotel

Hotel in Heldervue, Cape Town

Hotel with 2 restaurants, near Cheetah Outreach
2 restaurants, 2 outdoor pools, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference center, and spa services.
Lord Charles Hotel, Somerset West, a Tribute Portfolio Hotel offers 198 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a fitness center.

Amenities

Air Conditioner

Parking

Pool

View

Ocean View

Balcony/Terrace

Transportation/Shuttle

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Toilet paper

Free toiletries

Shampoo

Hair dryer

Towels

Soap

Shower

Rainfall showerhead

Bedroom

Air conditioning

Premium bedding

Free cribs/infant beds

Bed sheets

Desk chair

Separate sitting area

Safe

Phone

Laptop-friendly workspace

Desk

Breakfast

2 restaurants

1 bar

Free bottled water

Electric kettle

Coffee/tea maker

Parking

Beach shuttle (surcharge)

Free secured self parking on site

Wheelchair-accessible parking and van parking available

Accessibility

Wheelchair-accessible parking

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Stair-free path to entrance

Wheelchair-accessible registration desk

Wheelchair-accessible public washroom

Wheelchair-accessible restaurant

This property does not have elevators

Thin carpet in room

Wheelchair-accessible van parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible concierge desk

Wheelchair-accessible lounge

Wheelchair-accessible pool

Wheelchair-accessible fitness center

Activities

Fitness center

2 outdoor pools

Spa services

Entertainment

42-inch flat-screen TV

Satellite channels

General

Meeting rooms - 3

Conference center

Banquet hall

Front-desk safe

Library

English

Afrikaans

Smoke-free property

Guest Services

2 outdoor pools

In-room child care (surcharge)

Free cribs/infant beds

Daily housekeeping

Concierge services

Dry cleaning service

Luggage storage

Tour/ticket assistance

24-hour front desk

Hair salon

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Outdoors

Garden

Pool sun loungers

Spa

Massage - Thai

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before 10:00 am

Child Policy

Children are welcome. rollaway/extra beds are available for zar 500 per night. free cribs (infant beds)!

Payment Policy

Rollaway bed fee: zar 500 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

MRJF

Aug 5, 2025 07:48:24 PM

Review Score: 10

Summary: A wonderful location, friendly staff, a great pub, and a delicious breakfast!!

See All Reviews

Room Arrangement

Room Info	Facilities
Classic Room, 1 King Bed Room Size: 269 square feet m² 1 King Bed	General Ping - 8, Square feet - 269, Private bathroom, No rollaway/extra beds, Square meters - 25, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Suite, 1 Bedroom, Garden View Room Size: 538 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Dining table, Private bathroom, Square meters - 50, Ping - 15, Square feet - 538, Garden view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Classic Room, 2 Twin Beds Room Size: 269 square feet m² 2 Twin Beds	General Ping - 8, Square feet - 269, Private bathroom, No rollaway/extra beds, Square meters - 25, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Classic Room, 1 King Bed with Sofa bed Room Size: 269 square feet m² 2 King Bed and Double Sofa Bed	General Ping - 8, Square feet - 269, Private bathroom, No rollaway/extra beds, Square meters - 25, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Classic Room, 1 King Bed, Garden View Room Size: 269 square feet m² 1 King Bed	General Ping - 8, Square feet - 269, Private bathroom, No rollaway/extra beds, Garden view, Square meters - 25, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1