Is this Shelley Point hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Shelley Point hotel have a swimming pool?

No, this Shelley Point hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shelley Point hotel?

Best-rates for the Shelley Point hotel starts from $153 per night with includes Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Shelley Point hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shelley Point hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shelley Point hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shelley Point hotel?

Based on the information reported by the owner or manager, the Shelley Point hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shelley Point hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Shelley Point hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Shelley Point Hotel & Spa | Hotel in St. Helena Bay

| 9.0 (42 Reviews) | 1 Bathroom

Shelley Point Hotel | The Shelley Point Hotel & Spa

Hotel in Shelley Point, St. Helena Bay

Amenities

Child Friendly

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: 8:00 pm early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before 10:00 am late check-out subject to availability

Child Policy

Children are welcome. free cribs (infant beds)!

Payment Policy

Late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Adam

Jan 9, 2023 06:00:29 PM

Review Score: 4

Summary: We stayed at The Shelley Point Hotel & Spa for two nights and overall enjoyed our stay, however, think there could be one or two improvements made. We had great customer service at the spa and in the Cattle Baron restaurant, however, the service at reception and in the Doreatha restaurant could do with improvement - very slow and not particularly helpful/knowledgeable about the amenities and menus. The pool was packed out all day, so we visited the nearby beach which was great - free shuttle from the hotel, beach towels and umbrellas, a small tuck shop, a volleyball net, and the option to do a kayak tour. The spa was reasonable and we enjoyed using the sauna, steam room, and hydro pool. The team was excellent and very friendly and accommodating. The hydro pool area however could do with a little bit of maintenance (tiles coming off, windows having a good clean, broken bits on door fixed). The breakfast buffet was plentiful however only having one buffet station at the far end of the restaurant resulted in queues snaking through the hallway area and round tables, and waiting times for cooked foods. The quality of the food was good though. The room was very comfortable and well-kitted out with tea/coffee-making facilities, a large bath, toiletries & air-con. Nice touches of free biltong and golf shirts. We will come back again but hope some improvements have been made to the service.

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